Gmail Mail evaporates; I don’t think so

By Vivek | December 28th, 2006 at 07:06 pm ET         

Blogosphere has lately got into habit of overblowing news especially if it is anything related to Google. Hot news of the day is that few users of Gmail have lost all their emails. You can checkout the discussion thread going on at Google  Group for Gmail.

After a bit of research into all the posts in that thread you will notice that all the people posting messages about lost and deleted emails have never written anything on the Google Groups before, which I think is strange. Also most of them are asking about how to contact Gmail Support in the Google Group, where in the first place link inside Gmail Help leads to Google Gmail Group.

Even if the people reporting the issue did really loose all their email, it is quite possible that they themselves accidentally deleted the emails  and now want to blame Google for that. Google has millions of users and 5-10 people mistakenly deleting each and every mail in their Inbox on the same day is not a big number.

Also company like Google should have enough backups of your email. Especially since Google is now offering Gmail for SMBs I think it is highly unlikely for them not to maintain backups of highly critical customer data. If they openly put that in writing that they really do keep backups, users will just spam the support with such mail retrieval requests.